Refund policy

Requesting a return or exchange

You have 30 calendar days after receiving an item to request a return or exchange, including for a change of mind. For split deliveries, use the receipt date of the item concerned. Submit your request within that period; the return parcel does not need to reach us within those same 30 days.

Email WayneCooper86644@outlook.com or call +1 415-989-3156 with your order number, the item, and whether you prefer a refund or exchange. We coordinate postage and return instructions; your eligibility does not depend on discretionary approval.

Return costs and destination

Asvidjk pays all return postage, including ordinary returns, exchanges, damaged or incorrect items, and international postage to our U.S. return address. Contact us before purchasing postage for a prepaid label or an alternative method paid by us. There are no return, exchange, handling, restocking, or refund fees.

Pack the item securely, include your order reference, and retain the carrier receipt or tracking record. Send the return to:

Asvidjk
11364 E Elena Ave
Mesa, AZ 85208
United States

Items and reported problems

We do not impose a blanket unused, unopened, or final-sale restriction under this policy. Opening packaging does not by itself exclude a return. Return the item concerned and explain any missing contents or change in condition so we can identify the issue accurately.

For damage, a defect, or an incorrect item, please notify us within 7 calendar days after receipt when possible. Describe the problem and share photos if available. Reporting later or lacking photos does not automatically remove the 30-day return or exchange right or statutory remedies.

Replacement arrangements

Exchanges depend on stock availability. We pay return postage and standard shipping for the replacement. We explain and obtain your agreement before collecting any higher price difference, and refund a lower difference. If the replacement is unavailable, choose an available alternative or a refund. Any optional expedited replacement service requires agreement before a charge.

Receiving your refund

Refunds include the amount paid for returned merchandise and refundable taxes, without return postage or fee deductions. Original delivery charges are refunded where required by law and for delivery errors for which we are responsible.

The refund arrives through your original payment method within 10 calendar days after we receive the return. This single period includes checking the item, issuing the refund, and bank or payment provider posting. Earlier mandatory legal deadlines prevail. Contact us if your refund is overdue. This policy adds to and does not reduce applicable consumer rights.