FAQs

What does Asvidjk sell

We offer toys and collectible items. Read each listing for the selected item's contents, dimensions, and any age or safety guidance. Send us a product link if you need a detail checked before buying.

Can you deliver to my country

We ship worldwide, including the United States. The same published shipping prices and transit estimates apply to all countries. Import duties or local taxes can vary by destination.

Is there a minimum spend for free shipping

No. Standard shipping is free worldwide with no minimum purchase. Allow 1–2 business days for processing and 7–15 business days in transit, for an estimated total of 8–17 business days after payment confirmation.

What does expedited shipping cost

Expedited delivery is USD 15 per order worldwide. Transit is estimated at 5–8 business days after dispatch, plus 1–2 business days processing, giving an estimated total of 6–10 business days. Estimates are not guaranteed delivery dates. Business days exclude weekends and applicable public holidays.

Where can I find my tracking information

Tracking is provided after dispatch. Contact us if details are missing, stop updating, or indicate a delivery you have not received. Include your order number and available tracking reference.

How do I begin a return or exchange

Contact us within 30 calendar days after receiving the item. For split deliveries, count from receipt of the relevant item. We coordinate prepaid postage and instructions; discretionary approval is not required.

Who covers return and exchange shipping

Asvidjk pays all return postage, including change-of-mind returns, product problems, exchanges, and international postage to our U.S. address. Standard replacement shipping is free. No return, exchange, handling, restocking, or refund fees apply. Replacements depend on stock, with price differences agreed before proceeding; an alternative or refund is available if out of stock.

When will the money reach my account

Refunds arrive through the original payment method within 10 calendar days after we receive the return, including checking, processing, and bank posting. Earlier mandatory deadlines take precedence. Contact us if your refund has not arrived.

What if I receive something damaged or incorrect

Please tell us within 7 calendar days after receipt when possible, with photographs if available. This reporting request does not reduce the 30-day return or exchange period or legal rights.

How can I contact support

Email WayneCooper86644@outlook.com or call +1 415-989-3156. Our business and return address is 11364 E Elena Ave, Mesa, AZ 85208, United States. Arrange prepaid postage before mailing a return.